Shipping Policy

At Home N Road, customer satisfaction is of paramount importance. Our shipping policy is designed to offer convenient and reliable services to ensure that you receive your treasures as quickly as possible.

Free Shipping on Orders Over $69

We offer international shipping to most regions worldwide.

  • Orders over $69: Free Shipping.

  • Orders under $69: A flat shipping fee of $19.9 applies.

Please note: We do not deliver to P.O. boxes or U.S. territories. APO/FPO addresses are currently outside our shipping scope.

Total Delivery Time = Processing Time + Shipping Time

Processing Time

We understand your concern about order processing time. Once you place your order, we swing into action immediately. Typically, orders are processed within 1-3 business days after receipt. During this stage, we carefully inspect your products to ensure they meet our high-quality standards.

Shipping Time

We are committed to getting your items to you as swiftly as possible. For in-stock items, you can generally expect to receive your order within 7-10 business days after shipping, depending on your location, customs regulations, and any unforeseen circumstances. We work with trusted logistics partners to ensure safe and timely delivery.

Track Your Order

To keep you informed about your order's status, we provide order tracking. Once your order ships, you will receive an email with a tracking number that allows you to monitor the real-time location of your package.

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Taxes

For most countries, our customers do not need to pay for importing fees, duties, or VAT (Value Added Tax). However, for some limited countries (especially some European countries such as Germany, Italy, the UK, and Canada), duties or VAT may apply according to your country's levying rules.

Customer Satisfaction Comes First

We are dedicated to meeting your needs and expectations. If you have any concerns or questions about your order, please feel free to reach out to our customer support team. We will go the extra mile to ensure your satisfaction and provide the necessary assistance and support.

Please note that the shipping policy details may vary based on product types, destinations, and specific circumstances. You will receive the most accurate shipping information during checkout. We appreciate your trust and look forward to providing you with an exceptional shopping experience. If you have questions, please contact the our Customer Team by sending an email to support@homenroad.com.